Patient Access & Front Desk Specialist

Henry-Ford-Health-2; Troy (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Henry Ford Health is seeking an Assistant Office Operations role in Michigan. The position serves as the first contact for patients and visitors, ensuring a welcoming, efficient experience while supporting administrative and clerical needs in a medical setting.

The role involves coordination with patients, healthcare providers, and insurance entities to facilitate smooth care delivery and accurate record-keeping.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Job description

Henry Ford Health is seeking an Assistant Office Operations role in Michigan. The position serves as the first contact for patients and visitors, ensuring a welcoming, efficient experience while supporting administrative and clerical needs in a medical setting.

The role involves coordination with patients, healthcare providers, and insurance entities to facilitate smooth care delivery and accurate record-keeping.