Patient Access Specialist — Front Desk & Scheduling

Henry Ford Health; Farmington Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Front Desk Clerk to join the Patient Access team at Providence Hospitals in Michigan. You will be the first contact for patients, handling check-in/out, documentation, and scheduling, while maintaining courteous, accurate data entry and cash handling.

The role supports administrative operations, verifies insurance details, and assists with preauthorizations and medical records requests, contributing to smooth patient flow and service excellence.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
• Arabic-English bilingual is preferred.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Skills

Arabic-English bilingual

Education

High School diploma equivalency

1 year of applicable cumulative job-specific experience

Job description

Henry Ford Health is seeking a Front Desk Clerk to join the Patient Access team at Providence Hospitals in Michigan. You will be the first contact for patients, handling check-in/out, documentation, and scheduling, while maintaining courteous, accurate data entry and cash handling.

The role supports administrative operations, verifies insurance details, and assists with preauthorizations and medical records requests, contributing to smooth patient flow and service excellence.