Patient Access & Front Desk Coordinator

Henry Ford Health; Novi (MI); On-site; USD 32,000 - 44,000; Full time

Job summary

Henry Ford Health in Novi, MI is seeking a full-time front desk receptionist for a medical office. You will greet patients, check them in/out, collect docs, and verify demographics while delivering courteous service in a professional setting.

Daily duties include entering charges, collecting co-pays, reconciling reports, scheduling appointments, and providing general clerical support to the assigned area. High school diploma or equivalent is required; medical office experience preferred.

Qualifications

• Greet patients and visitors with a courteous demeanor.
• Verify demographics and obtain necessary documentation.
• Enter charges and process daily reconciliation of reports.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify and update demographic information.
• Obtain authorizations/precertification and schedule/confirm appointments.
• Enter charges for procedures, collect co-pays, and reconcile daily deposits.
• Provide general clerical support to the assigned area.

Skills

Customer service

Clerical duties

Medical office support

Education

High School diploma or equivalent

Tools

EMR/EHR software

Job description

Henry Ford Health in Novi, MI is seeking a full-time front desk receptionist for a medical office. You will greet patients, check them in/out, collect docs, and verify demographics while delivering courteous service in a professional setting.

Daily duties include entering charges, collecting co-pays, reconciling reports, scheduling appointments, and providing general clerical support to the assigned area. High school diploma or equivalent is required; medical office experience preferred.