Patient Access Specialist - Front Desk & Scheduling

Howard Head; Edwards, Northern (CO, KY); Hybrid; USD 59,229,000 - 69,831,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Tuition Assistance

Annual supplemental educational funds

Paid Time Off

403(b) retirement plan

Life insurance

Wellness reimbursement

Pet insurance

Job summary

Vail Valley Surgery Center in Edwards, CO is seeking a Patient Access Representative to support registration, admissions, and related tasks. The role involves verifying information, collecting co-pays, and coordinating front-desk activities to ensure smooth patient access to care.

Responsibilities include patient registration, insurance verification, handling inquiries, scheduling procedures, and maintaining organized medical records, while complying with CMS, HIPAA, and Joint Commission

Qualifications

• Customer service and clerical experience

Responsibilities

• Registers patients and handles registration-related tasks including consents and paperwork
• Answer phones and respond to inquiries with a customer-service approach
• Resolve non-clinical questions within scope while maintaining service quality
• Document audits for medical necessity, plan of care, and payor requirements
• Schedule procedures, manage reminders, results and recalls
• Organize and scan medical records in a timely manner
• Handle mail, email, faxes, and calls and route to appropriate staff
• Manage front desk supplies and participate in staff meetings
• Follow CMS requirements for coverage information and ABNs, and Medicare questionnaires
• Model Just Culture and organizational values; ensure HIPAA, EMTLA and Joint Commission compliance
• Perform other duties as assigned

Skills

Customer service

Clerical experience

Job description

Vail Valley Surgery Center in Edwards, CO is seeking a Patient Access Representative to support registration, admissions, and related tasks. The role involves verifying information, collecting co-pays, and coordinating front-desk activities to ensure smooth patient access to care.

Responsibilities include patient registration, insurance verification, handling inquiries, scheduling procedures, and maintaining organized medical records, while complying with CMS, HIPAA, and Joint Commission