Patient Access Specialist - Front Desk & Care Coordination

Vail Health Hospital; Dillon (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical benefits

Tuition assistance

Student loan repayment

Job summary

Vail Health is seeking a full-time Patient Access Representative to register patients, collect necessary consents and financial paperwork, and coordinate front‑desk tasks. The role includes verifying insurance, collecting co-payments, and handling related documents to support timely access to care.

Responsibilities include scheduling, answering calls with strong customer service, auditing documentation for medical necessity in EMR, and ensuring compliance with HIPAA and CMS guidelines.

Qualifications

• Customer service and clerical experience.
• Must have working knowledge of the English language, including reading, writing, and speaking English.

Responsibilities

• Registers patients and handles all registration tasks, including consents and financial paperwork.
• Answers phones and assists patients and other parties to access care.
• Performs documentation audits for medical necessity using EMR and payor requirements.
• Schedules appointments and manages front desk communications and reminders.

Skills

Customer service

clerical experience

English proficiency

Tools

EMR systems

Job description

Vail Health is seeking a full-time Patient Access Representative to register patients, collect necessary consents and financial paperwork, and coordinate front‑desk tasks. The role includes verifying insurance, collecting co-payments, and handling related documents to support timely access to care.

Responsibilities include scheduling, answering calls with strong customer service, auditing documentation for medical necessity in EMR, and ensuring compliance with HIPAA and CMS guidelines.