Patient Access Specialist — Registration, Scheduling & Benefits

Vail Health Behavioral Health; Edwards, Northern (CO, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Tuition Assistance

Paid Time Off

Retirement plan

Wellbeing reimbursement

Job summary

Vail Valley Surgery Center in Edwards, CO, is seeking a Patient Access Representative. This full-time role handles patient registration, admissions, and insurance-related tasks with accuracy and customer service at the forefront.

The position requires effective communication, scheduling, phone support, and EMR documentation, ensuring CMS/HIPAA compliance. Competitive hourly wages and solid benefits accompany the role.

Qualifications

• Customer service and clerical experience.
• Must have working knowledge of English (reading, writing and speaking).

Responsibilities

• Registers patients and handles registration-related tasks, collecting consent and payments.
• Answers phones and assists patients with access to care and information requests.
• Resolves non-clinical questions with high-quality customer service in person or by phone.
• Performs ongoing documentation audits for medical necessity and payor requirements using EMR.
• Schedules procedures and sends reminders; maintains organized files and records.

Skills

Customer service

Clerical skills

Communication

English proficiency

Job description

Vail Valley Surgery Center in Edwards, CO, is seeking a Patient Access Representative. This full-time role handles patient registration, admissions, and insurance-related tasks with accuracy and customer service at the forefront.

The position requires effective communication, scheduling, phone support, and EMR documentation, ensuring CMS/HIPAA compliance. Competitive hourly wages and solid benefits accompany the role.