Patient Access Specialist - Front Desk & Scheduling

Medical University of South Carolina; Bluffton (MN); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Medical University of South Carolina is seeking a Patient Access Specialist at Bluffton Medical Pavilion to provide front-line access to clinical services. You will schedule, register, and coordinate care for patients in a fast-paced outpatient setting, delivering welcoming and efficient service.

The role supports collaboration across scheduling, registration, and clinical coordination, ensuring timely access to care and a positive patient experience.

Qualifikationen

• Bachelor’s degree or higher; or HS diploma with 2+ years of medical office, call center, or customer service experience.
• Healthcare experience within MUSC patient access is a plus.

Aufgaben

• Provide front desk coverage in a fast-paced outpatient setting.
• Schedule appointments for internal and external referrals, including hospital and community providers.
• Manage high-volume multi-line phone systems with professionalism and urgency.
• Complete patient registration, verification, and documentation accurately.
• Collect payments for clinical services and assist with billing inquiries.
• Coordinate interpreter services for patient communication needs.
• Collaborate with clinical teams to ensure smooth patient flow.
• Support a positive patient experience through clear communication and service excellence.

Kenntnisse

Customer service

Communication

Scheduling systems

Multitasking

Ausbildung

Bachelor’s degree

HS diploma/GED with experience

Tools

EMR systems

Jobbeschreibung

Medical University of South Carolina is seeking a Patient Access Specialist at Bluffton Medical Pavilion to provide front-line access to clinical services. You will schedule, register, and coordinate care for patients in a fast-paced outpatient setting, delivering welcoming and efficient service.

The role supports collaboration across scheduling, registration, and clinical coordination, ensuring timely access to care and a positive patient experience.