Patient Access Concierge - Scheduling & Care Coordination

C002 Medical University Hospital Authority (MUHA); Bluffton (SC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Full-time position

Flexible scheduling options

Competitive benefits package

Career development opportunities

Job summary

MUSC Health is seeking a Patient Access Specialist for the Bluffton Medical Pavilion to support frontline registration, scheduling, and patient flow coordination in a fast-paced outpatient setting.

You will handle multi-line phones, confirm appointments, collect payments, and coordinate interpreter services, delivering compassionate service with accurate documentation.

Roles include full-time, part-time, and PRN with flexible scheduling and strong benefits within a leading academic health system.

Qualifications

• Bachelor’s degree or HS diploma/GED with relevant medical/customer service experience as specified.

Responsibilities

• Provide front desk coverage in a fast-paced outpatient setting.
• Schedule appointments for internal and external referrals.
• Manage high-volume multi-line phone systems with professionalism.
• Complete patient registration, verification, and documentation accurately.
• Collect payments and assist with billing inquiries.
• Coordinate interpreter services for patient communication needs.
• Collaborate with clinical teams to ensure smooth patient flow.

Skills

Customer service

Communication

Scheduling systems

Electronic Medical Records

Multitasking in high-volume env

Education

Bachelor's degree

High school diploma/GED

Tools

Scheduling systems

Electronic Medical Records

Job description

MUSC Health is seeking a Patient Access Specialist for the Bluffton Medical Pavilion to support frontline registration, scheduling, and patient flow coordination in a fast-paced outpatient setting.

You will handle multi-line phones, confirm appointments, collect payments, and coordinate interpreter services, delivering compassionate service with accurate documentation.

Roles include full-time, part-time, and PRN with flexible scheduling and strong benefits within a leading academic health system.