Patient Access Specialist - Front Desk (Part-Time)

R1 RCM; Layton (UT); On-site; USD 25,000 - 34,000; Part time

Job summary

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Layton Hospital in Layton, UT. You will greet patients, collect demographics, and guide insurance and payment details across multiple systems to ensure accurate access to care.

Join a team focused on empathy, accuracy, and clear communication while supporting hospital operations and revenue cycle processes in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills required.
• Ability to multitask in a fast-paced environment.
• Experience with patient access, medical registration, or front desk is a plus.

Responsibilities

• Register patients efficiently across multiple systems.
• Answer phones and collect patient information quickly.
• Assist with insurance verification and cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Provide compassionate, patient-centered service at all times.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Layton Hospital in Layton, UT. You will greet patients, collect demographics, and guide insurance and payment details across multiple systems to ensure accurate access to care.

Join a team focused on empathy, accuracy, and clear communication while supporting hospital operations and revenue cycle processes in a fast-paced healthcare setting.