Patient Access Specialist: Front Desk & Insurance Support

UF Health; Florida; Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

UF Health is seeking a friendly front desk receptionist to greet patients, assist with check-in/out, and handle phone inquiries. The role involves gathering and updating patient information, explaining insurance coverage, and processing payments in a fast-paced medical office.

Daily responsibilities include accurate data entry, maintaining patient records, and clear communication with medical staff to ensure smooth patient flow and service quality.

Qualifikationen

• High School diploma or equivalent required.
• Working knowledge of medical and insurance terminology preferred.
• Customer service experience preferred.
• Strong communication and data entry skills.

Aufgaben

• Checking patients in and out when they arrive/leave appointments.
• Answering phone lines to address patient inquiries.
• Documenting insurance information, personal information, payment methods and other important patient informations.
• Keeping patient files updated.
• Communicating important information and details to other medical care staff.
• Contacting insurance companies regarding coverage, pre-approvals, billing and other issues.
• Processing payments from patients.
• Managing various types of paperwork, ensuring appropriate signatures are acquired.
• Performing other clerical duties.

Kenntnisse

Customer service

Data entry

Medical terminology

Phone etiquette

Ausbildung

High School diploma or equivalent

Jobbeschreibung

UF Health is seeking a friendly front desk receptionist to greet patients, assist with check-in/out, and handle phone inquiries. The role involves gathering and updating patient information, explaining insurance coverage, and processing payments in a fast-paced medical office.

Daily responsibilities include accurate data entry, maintaining patient records, and clear communication with medical staff to ensure smooth patient flow and service quality.