Patient Access Specialist - Front Desk & Insurance

CommonSpirit Health Philanthropy; Omaha, Northern (NE, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

CHI Health Lakeside is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a smooth healthcare experience. You will handle patient registration, verify eligibility, and maintain confidential records within our EHR system.

You will communicate financial responsibilities, provide clear liability estimates, and collect payments at service time while supporting scheduling, inquiries, and team huddles to meet productivity and quality goals.

Qualifications

• High School Diploma or GED required.
• At least 1 year of healthcare or patient access experience.
• Solid understanding of HIPAA privacy and confidentiality.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Register patients and verify insurance eligibility.
• Explain financial responsibilities and collect payments.
• Schedule appointments and process medical records.
• Respond to inquiries and support front-office operations.

Skills

Microsoft Office

Communication

HIPAA privacy

Data entry

Education

High School Diploma or GED

Tools

Insurance verification software

Job description

CHI Health Lakeside is seeking a Patient Access Representative to be the first point of contact for patients, ensuring a smooth healthcare experience. You will handle patient registration, verify eligibility, and maintain confidential records within our EHR system.

You will communicate financial responsibilities, provide clear liability estimates, and collect payments at service time while supporting scheduling, inquiries, and team huddles to meet productivity and quality goals.