Patient Access Navigator II (Per Diem)

Sutter Health; Jackson (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Sutter Health is seeking a Per Diem/Casual Patient Access representative at SAH-Sutter Amador Hospital. You will register and financially clear patients, greet families, and explain billing and service options at the point of care.

The role requires HS diploma or GED and about 1 year of relevant experience. Candidates must handle multiple computer systems and maintain data accuracy while delivering friendly, confidential service.

Qualifications

• Must have HS Diploma or GED.
• Experience in patient access, financial counseling, or related settings preferred.
• Familiarity with health insurance terms and EMTALA regulations preferred.

Responsibilities

• Greet patients and collect information for registration and financial clearance.
• Explain services and assist with payment processes at point of service.
• Input data accurately into registration and accounting systems.
• Maintain confidentiality and adhere to privacy regulations.

Skills

Patient access

Financial counseling

Insurance terminology

EMTALA knowledge

Communication skills

Attention to detail

Data entry

Confidential information handling

Education

HS Diploma or GED

Tools

Patient registration systems

Accounting systems

Document imaging

Payer websites

Job description

Sutter Health is seeking a Per Diem/Casual Patient Access representative at SAH-Sutter Amador Hospital. You will register and financially clear patients, greet families, and explain billing and service options at the point of care.

The role requires HS diploma or GED and about 1 year of relevant experience. Candidates must handle multiple computer systems and maintain data accuracy while delivering friendly, confidential service.