Associate Patient Services Specialist – Patient Access

Providence Health & Services; Santa Rosa (CA); On-site; USD 37,000 - 50,000; Full time

Job summary

Providence Health & Services is seeking an Associate Patient Services Specialist for the Patient Access team at Santa Rosa Memorial Hospital in Santa Rosa, California. This front-office, patient-facing role greets and registers patients, verifies insurance coverage and eligibility, and collects accurate demographic information.

The position is on-site, with 8-hour day shifts, offers Providence's benefits package, and requires at least one year of healthcare or customer service experience

Qualifications

• At least 1 year of experience in healthcare or customer service (hospitality counts).
• Familiarity with medical terminology preferred but not required.

Responsibilities

• Greet and register hospital patients in person.
• Verify insurance coverage and eligibility.
• Collect accurate demographic information.

Skills

Healthcare experience

Customer service

Job description

Providence Health & Services is hiring an Associate Patient Services Specialist for its Patient Access team at Santa Rosa Memorial Hospital (1165 Montgomery Dr, Santa Rosa, CA). This is a front-office, patient-facing role: you will greet and register hospital patients, verify insurance coverage and eligibility, and collect accurate demographic information.

You will need at least one year of experience in healthcare or customer service - it does not have to be medical, so hospitality experience counts. Familiarity with medical terminology is preferred but not required. The position offers the full Providence benefits package and works 8-hour day shifts. This is an on-site role.

Pay: $27.11-36.17/hr