Patient Access & Front Desk Coordinator

LE0016 NJU MSO LLC; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision plans

HSA / FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners in the United States is seeking a Patient Access Representative to greet patients, manage check-in/out, and handle routine calls with courteous professionalism. You will be cross-trained across reception duties to provide solid coverage.

This role requires a High School Diploma, strong communication skills, HIPAA confidentiality, and at least one year in a medical setting; willingness to travel to other clinics and operate EMR systems; prior EMR experience preferred.

Qualifications

• High School Diploma.
• Interact professionally with patients, colleagues, managers and executive team.
• Exhibit maturity, integrity, loyalty, creativity, and strict confidentiality with HIPAA compliance.
• One year of experience in a medical practice or health insurance organization.
• Excellent verbal and written communication skills.
• Prior use of EMR systems preferred.
• Travel to other clinics as needed.
• Reasoning Ability: solve practical problems with limited standardization.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout process.
• Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position.
• Reviews patient’s chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
• Performs scanning and sorting within EMR system
• Verifies and updates current insurance information with the Patient
• Collects Patient payments
• Performs all other duties as assigned.

Skills

Communication skills

Written communication

HIPAA compliance

Professionalism

Travel readiness

Education

High School Diploma

Job description

U.S. Urology Partners in the United States is seeking a Patient Access Representative to greet patients, manage check-in/out, and handle routine calls with courteous professionalism. You will be cross-trained across reception duties to provide solid coverage.

This role requires a High School Diploma, strong communication skills, HIPAA confidentiality, and at least one year in a medical setting; willingness to travel to other clinics and operate EMR systems; prior EMR experience preferred.