Patient Access Specialist - Front Desk & Care Support

RCM Holdco; Tulsa (OK); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 is seeking a Patient Access Representative in Tulsa, OK. You will be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care within a dynamic healthcare setting.

You will register patients, verify insurance, collect information, and coordinate with care teams to support a smooth patient flow while maintaining high standards of service and empathy.

Qualifications

• Exceptional customer service experience and strong communication skills are required.
• Ability to stay composed and professional in a fast-paced healthcare setting.
• High school diploma or GED is required; background check and vaccination requirements apply.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and clarity.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 is seeking a Patient Access Representative in Tulsa, OK. You will be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care within a dynamic healthcare setting.

You will register patients, verify insurance, collect information, and coordinate with care teams to support a smooth patient flow while maintaining high standards of service and empathy.