Patient Access Specialist — Fast, Compassionate Care

R1 RCM, Inc.; Sapulpa (OK); Presencial; USD 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits package

Descripción de la vacante

R1 RCM Inc. in Sapulpa, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. This frontline healthcare role directly impacts patient experience, hospital operations, and revenue cycle success.

You’ll register patients, verify information, collect co-pays, and provide cost estimates while collaborating with care teams. We’ll train you and offer a growth path within R1, with a focus on exceptional service,

Formación

• Exceptional customer service experience and strong communication skills.
• Ability to multitask and prioritize quickly in a fast-paced environment.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus but not required.

Responsabilidades

• Provide exceptional customer service and assist patients and families with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Build trust with patients during moments when they may be ill, anxious, or overwhelmed.
• Navigate diverse insurance plans, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Conocimientos

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM Inc. in Sapulpa, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. This frontline healthcare role directly impacts patient experience, hospital operations, and revenue cycle success.

You’ll register patients, verify information, collect co-pays, and provide cost estimates while collaborating with care teams. We’ll train you and offer a growth path within R1, with a focus on exceptional service,