Patient Access Supervisor - 24/7 Shifts

R1 RCM, Inc.; Owasso (OK); On-site; USD 26,000 - 33,000; Full time

Job summary

R1 RCM, Inc. in Owasso, OK is seeking a Patient Access Representative to join our team. The role supports patients and clinical staff by handling registration, billing inquiries, and scheduling across rotating shifts.

You will maintain high levels of service, protect patient privacy, and collaborate with the Patient Access Manager and Facility Lead to meet production goals. Minimum 4 years of experience and a high school equivalent are considered; base pay ranges hourly.

Qualifications

• Provide registration and billing support to patients.
• Ensure high levels of customer service and confidentiality.
• Coordinate with teammates to meet production standards and schedules.
• Assist with daily worklists and reporting in registration and billing systems.
• Support training and development of Patient Access staff.

Responsibilities

• Support team success and professional development.
• Ensure production standards, deadlines, and work schedules are met.
• Maintain patient privacy and confidentiality.
• Provide superior customer service and address patient concerns.
• Complete daily worklists and reports in registration and billing systems.
• Participate in training and development of staff.

Skills

Customer service

Communication skills

Teamwork

Confidentiality

Education

High School - Equivalent experience will be considered

Job description

R1 RCM, Inc. in Owasso, OK is seeking a Patient Access Representative to join our team. The role supports patients and clinical staff by handling registration, billing inquiries, and scheduling across rotating shifts.

You will maintain high levels of service, protect patient privacy, and collaborate with the Patient Access Manager and Facility Lead to meet production goals. Minimum 4 years of experience and a high school equivalent are considered; base pay ranges hourly.