Patient Access Specialist — Fast-Paced Healthcare Support

R1 RCM Holdco Inc.; Sapulpa (OK); Presencial; USD 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits package

Growth opportunities

Supportive team environment

Descripción de la vacante

R1 RCM Inc. is hiring a Patient Access Representative in Sapulpa, OK to be the first touchpoint for patients. You will register patients, verify information, gather medical data, collect co-pays, and provide cost estimates while delivering compassionate, efficient service.

Training is provided for those new to healthcare. You will work across multiple systems, coordinate with care teams, and help ensure a smooth patient flow in a dynamic hospital setting.

Formación

• Exceptional customer service, clear communication and interpersonal skills.
• Professionalism and composure in a fast-paced healthcare setting.
• Ability to multitask and prioritize with high attention to detail.
• Comfort with shifting priorities based on patient needs.
• Experience with patient access, medical registration, or front desk is a plus.

Responsabilidades

• Provide exceptional customer service and assist patients and families with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delay in registration and answering questions clearly and compassionately.
• Build trust with patients who may be ill, anxious or overwhelmed.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Conocimientos

Exceptional customer service

Professional demeanor

Multitasking capability

Detail-oriented

Adaptability to changing priorities

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM Inc. is hiring a Patient Access Representative in Sapulpa, OK to be the first touchpoint for patients. You will register patients, verify information, gather medical data, collect co-pays, and provide cost estimates while delivering compassionate, efficient service.

Training is provided for those new to healthcare. You will work across multiple systems, coordinate with care teams, and help ensure a smooth patient flow in a dynamic hospital setting.