Patient Access Pro: Compassionate Healthcare Support

R1-Rc; Sapulpa (OK); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. in Sapulpa, OK is seeking a Patient Access Representative to greet patients, register them across multiple systems, and help ensure swift access to care.

You'll answer phones, collect accurate information, verify insurance details, and collaborate with clinicians to support smooth patient flow in a fast-paced setting. A high school diploma is required; background checks and vaccinations may be required. This role starts with on-site training and rotating on-call shifts.

Qualifications

• High School Diploma or GED is required.
• Experience in patient access, medical registration, or insurance verification is a plus.
• Ability to pass background check, drug screen, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients during check-in across multiple computer systems.
• Answer phones and gather accurate patient information in a fast-paced setting.
• Minimize delays in registration and answer questions with confidence and compassion.
• Build trust with patients who may be ill or anxious during moments of care.
• Navigate insurance plans, enter demographics, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Phone etiquette

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Sapulpa, OK is seeking a Patient Access Representative to greet patients, register them across multiple systems, and help ensure swift access to care.

You'll answer phones, collect accurate information, verify insurance details, and collaborate with clinicians to support smooth patient flow in a fast-paced setting. A high school diploma is required; background checks and vaccinations may be required. This role starts with on-site training and rotating on-call shifts.