Patient Access Specialist – Front Desk & Care Concierge

University of Miami; Miami (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical and dental insurance

Tuition remission

Job summary

A healthcare institution in Miami is looking for a Patient Access Representative to provide excellent customer service and manage patient registrations. The role involves greeting patients, addressing inquiries, and ensuring compliance with health policies. The ideal candidate should have a high school diploma and relevant experience, with bilingual skills considered a plus. This full-time position offers competitive salaries and benefits in a vibrant academic environment.

Qualifications

• High School Diploma required.
• 1+ years relevant experience for Patient Access Representative 1.
• 2+ years for Patient Access Representative 2.
• 3+ years for Patient Access Representative 3.

Responsibilities

• Serve as Patient Advocate and provide favorable first impressions.
• Perform on-site patient access registration functions.
• Identify and collect patients' self-pay responsibilities.
• Comply with UHealth policies and procedures.

Skills

Bilingual (English/Spanish, English/Creole, English/French, English/Arabic)

Excellent verbal and written communications skills

Critical thinking and problem resolution skills

Excellent mathematical and cash management skills

Computer literate

Education

High School Diploma

Tools

UChart Cadence/Prelude/Enterprise Billing

Passport HealthWorks Compliance Checker

Availity

RIS-PACS

Job description

A healthcare institution in Miami is looking for a Patient Access Representative to provide excellent customer service and manage patient registrations. The role involves greeting patients, addressing inquiries, and ensuring compliance with health policies. The ideal candidate should have a high school diploma and relevant experience, with bilingual skills considered a plus. This full-time position offers competitive salaries and benefits in a vibrant academic environment.