Patient Access Specialist — PRN Days

Intuitive-Health; Florida; On-site; USD 22,000 - 30,000; Part time

Job summary

Intuitive Health is seeking a Patient Access Advocate, PRN Days, to greet patients, register demographics, verify insurance, collect payments, and support smooth patient flow. You will assist visitors, answer phones, and uphold HIPAA while delivering friendly service in a fast-paced ambulatory care environment.

The role emphasizes patient-centered care, accurate recordkeeping, and collaboration with clinical staff. A high school diploma and customer service experience are required.

Qualifications

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Support patients and families with a friendly and reassuring approach, promoting positive patient experiences.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Organization

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Job description

Intuitive Health is seeking a Patient Access Advocate, PRN Days, to greet patients, register demographics, verify insurance, collect payments, and support smooth patient flow. You will assist visitors, answer phones, and uphold HIPAA while delivering friendly service in a fast-paced ambulatory care environment.

The role emphasizes patient-centered care, accurate recordkeeping, and collaboration with clinical staff. A high school diploma and customer service experience are required.