Patient Access Specialist - Front Desk & Billing Impact

Ascension Wisconsin Hospital; Menomonee Falls (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Emerus is seeking a Patient Access Specialist to serve as a liaison between patients, payers, Patient Financial Services, and the care team. You will obtain and verify demographic information, secure payment responsibility, and enter data to maximize hospital reimbursement at the point of service.

The role requires a High School Diploma or GED, 2 years of patient registration and insurance verification experience, EMTALA/DNV/HIPAA awareness, and excellent customer service.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience.
• EMTALA, HIPAA knowledge preferred.
• English fluency; bilingual English/Spanish a plus.

Responsibilities

• Verify and enter accurate demographic information.
• Verify insurance benefits and obtain authorizations as needed.
• Assist with patient registrations and data collection.
• Provide excellent customer service at all times.
• Maintain compliance with EMTALA and privacy regulations.

Skills

Customer service

Insurance verification

MS Office

English proficiency

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Emerus is seeking a Patient Access Specialist to serve as a liaison between patients, payers, Patient Financial Services, and the care team. You will obtain and verify demographic information, secure payment responsibility, and enter data to maximize hospital reimbursement at the point of service.

The role requires a High School Diploma or GED, 2 years of patient registration and insurance verification experience, EMTALA/DNV/HIPAA awareness, and excellent customer service.