Patient Access Specialist - Floating Front Desk & Billing

Banner Health; Phoenix (AZ); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Tuition reimbursement

Continuing education

Career growth opportunities

Résumé du poste

Banner Imaging in Phoenix, AZ is seeking a PAS Representative (Day shift) to be the first point of contact for patients at the front desk. You will perform registration, collect payments, verify insurance, and provide financial counseling as needed, contributing to a positive patient experience.

The role involves coordinating with the billing department and payors, meeting productivity targets, and supporting the PFSA team across multiple nearby sites with a focus on accuracy and customer

Qualifications

• High school diploma or equivalent.
• Experience in patient financial services, financial or insurance processes.
• Strong interpersonal, oral and written communication.
• Proficiency with office software (word, spreadsheet, databases).
• Arizona Fingerprint Clearance Card may be required in certain Banner facilities.

Responsabilités

• Welcomes patients, explains procedures and aims to deliver a positive experience.
• Performs pre-registration and registrations, verifies eligibility and obtains authorizations.
• Verifies insurance benefits and collects patient responsibility at or near service time.
• Provides financial counseling and assists with Medicaid and other financial aid programs.
• Acts as liaison with billing, vendors, physicians, and payors to improve account receivables performance.

Connaissances

Customer service

Registration

Communication skills

Multitasking

Financial counseling

Teamwork

Formation

High school diploma/GED

Outils

A/D/T system

Description du poste

Banner Imaging in Phoenix, AZ is seeking a PAS Representative (Day shift) to be the first point of contact for patients at the front desk. You will perform registration, collect payments, verify insurance, and provide financial counseling as needed, contributing to a positive patient experience.

The role involves coordinating with the billing department and payors, meeting productivity targets, and supporting the PFSA team across multiple nearby sites with a focus on accuracy and customer