Patient Access Specialist - Flexible Scheduling in Ortho

All-Star-Orthopaedics; Southlake (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

All-Star Orthopaedics in Southlake, TX, part of United Musculoskeletal Partners, seeks a Patient Access Representative to be the first point of contact for patients, verify insurance, collect demographics, and schedule appointments. The role supports a premier orthopedic practice dedicated to clinical excellence and exceptional patient outcomes.

You will collaborate with clinicians and staff to ensure smooth registration and accurate billing intake, while delivering compassionate,

Qualifications

• Certification in Patient Access is preferred but not required.
• Experience in patient registration, insurance verification, or customer service is preferred.
• Experience with EHR and scheduling software is advantageous.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Collect and input demographic and insurance details into the EHR system.
• Verify patient insurance coverage and eligibility before appointments.
• Obtain prior authorizations for procedures or services.
• Inform patients about co-pays, deductibles, and insurance benefits before service delivery.
• Schedule patient appointments based on physician availability and patient needs.

Skills

Communication

Attention to Detail

Problem-Solving

Time Management

Confidentiality

Technical Skills

Education

CHAA certification

EHR/scheduling software experience

Tools

Microsoft Office

Patient management software

Job description

All-Star Orthopaedics in Southlake, TX, part of United Musculoskeletal Partners, seeks a Patient Access Representative to be the first point of contact for patients, verify insurance, collect demographics, and schedule appointments. The role supports a premier orthopedic practice dedicated to clinical excellence and exceptional patient outcomes.

You will collaborate with clinicians and staff to ensure smooth registration and accurate billing intake, while delivering compassionate,