Healthcare Patient Access Scheduler

Ortholonestar; Tyler (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Ortholonestar in Tyler, TX is seeking a Service Center Representative in the Azalea Patient Access call center to schedule new patients for appointments with accuracy and empathy. In this role you will record patient data in the practice management system, manage physician schedules, respond to referrals, and obtain necessary authorizations while maintaining patient privacy.

Strong communication, detailed data entry and a friendly, patient-focused approach are essential to success in a

Qualifications

• 1 year healthcare experience preferred, familiarity with medical terminology.
• 1 year medical scheduling experience preferred.
• Excellent telephone and customer service skills required.

Responsibilities

• Schedule new patients for appointments accurately on physician’s schedule.
• Record data electronically in the practice management system.
• Respond to incoming referrals by calling and scheduling patients.
• Obtain referrals or authorizations for scheduled bookings.
• Handle high volume calls with timely messages.
• Maintain patient privacy and protect information.
• Communicate with physicians and staff to address scheduling issues.

Skills

Attention to detail

Medical scheduling

Telephone skills

Written and verbal communication

Privacy compliance

Job description

Ortholonestar in Tyler, TX is seeking a Service Center Representative in the Azalea Patient Access call center to schedule new patients for appointments with accuracy and empathy. In this role you will record patient data in the practice management system, manage physician schedules, respond to referrals, and obtain necessary authorizations while maintaining patient privacy.

Strong communication, detailed data entry and a friendly, patient-focused approach are essential to success in a