Patient Access Specialist — Flexible Schedule & PTO

Kuresmart; Timonium, Northern (MD, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Pay Range: $17.00–$19.00 per hour

PTO: Up to 44 hours in first year

Holidays (Unpaid): 7

Job summary

Kuresmart is seeking a Front Desk Representative to ensure smooth patient flow from arrival to checkout. You will collect insurance data, register patients in the EMR, and handle payments while delivering excellent customer service.

Responsibilities include greeting patients, scheduling follow-ups, and maintaining HIPAA standards in a fast-paced practice setting. Strong MS Office and internet skills are essential.

Qualifications

• High School diploma or equivalent required.
• Proficiency with Internet and MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills, including customer service.
• Ability to work independently and in a team.
• Ability to collect and maintain money accurately.
• Ability to follow verbal and written instructions.
• Flexible schedule.
• Calm, patient demeanor under stressful conditions.

Responsibilities

• Facilitates flow of patient information and registers patients on arrival.
• Collects and verifies demographic, insurance and financial information into EMR.
• Handles co-pays, co-insurances, deductibles and reconciles daily money.
• Schedules follow-up appointments and manages patient flow.
• Maintains HIPAA compliance and confidentiality.
• Ensures necessary paperwork (referrals, IDs, insurance cards) is complete.
• Answers phone inquiries and directs to appropriate staff.
• Maintains waiting area cleanliness and organization.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Organization

Problem solving

Teamwork

Time management

Patience under stress

Verbal and written communication

Education

High School diploma or equivalent

Associate’s degree

Tools

EMR

Microsoft Office

Internet

Phreesia tablets

Job description

Kuresmart is seeking a Front Desk Representative to ensure smooth patient flow from arrival to checkout. You will collect insurance data, register patients in the EMR, and handle payments while delivering excellent customer service.

Responsibilities include greeting patients, scheduling follow-ups, and maintaining HIPAA standards in a fast-paced practice setting. Strong MS Office and internet skills are essential.