Part-Time Patient Service Specialist — Benefits Eligible

581 Advocate Aurora Health, Inc.; Burlington (WI); Presencial; USD 26 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health benefits

Retirement plans

Paid time off

Resumo da oferta

581 Advocate Aurora Health, Inc. seeks a part-time ER revenue cycle teammate to greet patients, verify demographics, and collect patient responsibility.

The role involves accurate pre-registration, insurance verification, and coordinating with Financial Advocate when needed. The position requires at least 1 year in customer service or clerical work, strong communication, and knowledge of Medicare/HIPAA rules.

Qualificações

• High School Graduate.
• Typically requires 1 year in customer service or clerical/office work, including phone duties.
• Knowledge of Medicare/HIPAA/EMTALA rules and updates.
• Strong math, communication, and problem-solving abilities.
• Ability to handle sensitive information with discretion.

Responsabilidades

• Greets and checks in patients for appointments.
• Verifies demographics and insurance information.
• Collects patient responsibility per pre-registration.
• Completes walk-in registrations and updates patient data.
• Verifies benefits, calculates patient responsibility, and requests payment.

Conhecimentos

Customer service

Communication skills

Insurance verification

EPIC EMR

Medical terminology

Problem solving

Formação académica

High School Diploma

Ferramentas

EPIC

Microsoft Office

Descrição da oferta de emprego

581 Advocate Aurora Health, Inc. seeks a part-time ER revenue cycle teammate to greet patients, verify demographics, and collect patient responsibility.

The role involves accurate pre-registration, insurance verification, and coordinating with Financial Advocate when needed. The position requires at least 1 year in customer service or clerical work, strong communication, and knowledge of Medicare/HIPAA rules.