Patient Access & Scheduling Specialist

Essentia Health; Fargo (ND); On-site; USD 34,000 - 52,000; Full time

Job summary

Essentia Health in Fargo, ND is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, and tests. The role handles incoming calls, follow-up queues, and ticket scheduling, ensuring timely, courteous service and proper insurance verification.

You will coordinate with care teams to provide efficient care, schedule follow-up visits per physician orders, and give patients cost estimates and itineraries.

Qualifications

• No educational requirements and completion of designated HBI courses within one year of hire.

Responsibilities

• Patient identification, registration, and scheduling, including estimates for cost and follow-up.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Pre-registers and schedules patients for appointments, procedures, tests, and other services.
• Enters data into the electronic health record accurately while speaking with patients.
• Works with care teams to provide optimal customer service and clinical outcomes.

Education

No educational requirements. Completes designated HBI courses within one year of hire.

Job description

Essentia Health in Fargo, ND is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, and tests. The role handles incoming calls, follow-up queues, and ticket scheduling, ensuring timely, courteous service and proper insurance verification.

You will coordinate with care teams to provide efficient care, schedule follow-up visits per physician orders, and give patients cost estimates and itineraries.