Registration Specialist I

IU Health; Lafayette (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Employee Assistance Program

Wellness program

Job summary

IU Health in Lafayette, IN, seeks an entry-level patient access coordinator to support registration, scheduling, and billing processes with a focus on compassionate service and accurate data entry. The role involves coordinating with clinical and administrative teams in a fast-paced setting, and requires insurance knowledge and strong MS Office skills.

A High School Diploma or GED is required; healthcare experience is preferred.

Qualifications

• High School Diploma or GED required.
• Prefer health care setting experience.
• Ability to learn medical coding: ICD-10; CPT preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination.
• Obtains information to generate a patient record for reimbursement and outcomes.
• Schedules appointments, explains charges and policies, processes charges in systems, collects payments.
• Answers incoming calls and directs patients and visitors.

Skills

Customer service

Communication

Insurance interpretation

Medical terminology

Education

High School Diploma or GED

Tools

MS Office

ICD-10/CPT coding

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

SCHEDULE

Monday, Wednesday-Friday: 8am-5pm

Tuesday: 830am-530pm

WORK LOCATION

2600 Ferry St, Lafayette, IN

KEY RESPONSIBILITIES

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

REQUIREMENTS

• High School Diploma or GED.

PREFERRED QUALIFICATIONS

• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).