Patient-Focused Front Desk Associate (Healthcare)

Access Community Health Network; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement and student loan forgiveness

Comprehensive healthcare coverage

Generous PTO

403(b) retirement plan

Life Insurance

Job summary

Access Community Health Network is hiring for a position that serves as the first point of contact for patients, ensuring a welcoming and efficient experience at the front desk. The role includes guiding patients through check-in, scheduling appointments, and providing excellent customer service.

Applicants need a high school diploma and basic computer skills, along with the ability to work flexible hours. The position offers comprehensive benefits and a chance to contribute to community health initiatives.

Qualifications

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/Basic Life Support Certification.

Responsibilities

• Serve as patients’ first point of contact at the front desk.
• Guide patients through check-in and process payments.
• Deliver high-quality customer service to support patient care.

Skills

Basic proficiency in computer skills

Customer service experience

Receptionist experience in a health care setting

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) systems

Job description

Access Community Health Network is hiring for a position that serves as the first point of contact for patients, ensuring a welcoming and efficient experience at the front desk. The role includes guiding patients through check-in, scheduling appointments, and providing excellent customer service.

Applicants need a high school diploma and basic computer skills, along with the ability to work flexible hours. The position offers comprehensive benefits and a chance to contribute to community health initiatives.