Patient Access Specialist — Fast-Paced Registration

Lifepoint Health, Inc.; Sanford (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

Lifepoint Health, Inc. in Sanford, NC is seeking a Patient Access Representative to collect patient demographics, insurance, and financial information for outpatient services and inpatient admissions.

You will verify benefits, obtain precertifications as needed, and collect co-pays to expedite the admitting process. You will provide a positive first impression, explain forms, demonstrate excellent customer service, protect patient privacy, and support department operations, including performance

Qualifications

• Education: High School diploma preferred.
• Strong communication, organization, and multitasking abilities.
• Able to learn and navigate multiple software systems.

Responsibilities

• Obtains and accurately enters demographic, billing, and clinical data into registration system.
• Verifies insurance benefits and obtains precertifications as needed.
• Collects co-pays/deductibles and explains forms to patients.
• Communicates professionally in person and by phone with patients and families.
• Protects patient privacy and confidentiality in all registration activities.
• Supports department operations and participates in required education.
• Works alternate shifts/areas as needed.

Skills

Critical thinking

Decisive judgment

Minimal supervision

Rapid learning

Software systems navigation

Effective English communication

Education

High School diploma

Job description

Lifepoint Health, Inc. in Sanford, NC is seeking a Patient Access Representative to collect patient demographics, insurance, and financial information for outpatient services and inpatient admissions.

You will verify benefits, obtain precertifications as needed, and collect co-pays to expedite the admitting process. You will provide a positive first impression, explain forms, demonstrate excellent customer service, protect patient privacy, and support department operations, including performance