Patient Access Specialist – Fast-Paced Healthcare

Baptist Health; Miami (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Baptist Health in Miami, FL is seeking a Patient Access team member to coordinate patient flow, answer questions, and explain insurance requirements. You will support revenue cycle processes and ensure service excellence across diverse patient populations.

The role emphasizes accuracy, strong communication, and the ability to handle high-volume tasks in a fast-paced environment. Bilingual English/Spanish or Creole is preferred.

Qualifications

• High School diploma or equivalent required.
• Completion and passing of Patient Access training.
• Experience with computer applications including EMR and Office suite.
• Bilingual English and Spanish/Creole preferred.

Responsibilities

• Coordinate patient flow and timely processing within department.
• Maintain knowledge of insurance requirements, pricing, and financial assistance.
• Deliver professional, compassionate service per Baptist Health standards.

Skills

Customer service

Communication

Typing skills

Medical terminology

Insurance terminology

Bilingual

Microsoft Office

EMR systems

Education

High School, Cert, GED, Trn, Exper.

Tools

EMR applications

Microsoft Office

Job description

Baptist Health in Miami, FL is seeking a Patient Access team member to coordinate patient flow, answer questions, and explain insurance requirements. You will support revenue cycle processes and ensure service excellence across diverse patient populations.

The role emphasizes accuracy, strong communication, and the ability to handle high-volume tasks in a fast-paced environment. Bilingual English/Spanish or Creole is preferred.