Patient Access Associate I — Fast-Paced Care & Growth

Baptist Health; Miami (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Sign-On Bonus up to $1,000

Job summary

Baptist Health in Miami is hiring a patient access specialist to coordinate patient flow, verify insurance, and assist with pricing while delivering compassionate service to patients and families. The role emphasizes accuracy, speed, and a friendly approach in a busy hospital setting.

Ideal candidates will complete the Patient Access training, work well in high-volume environments, and bring basic math skills. English/Spanish or Creole bilinguals are preferred.

Qualifications

• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Bilingual English, Spanish/Creole preferred.

Responsibilities

• Coordinate patient flow across the department/physician practice/hospital to address patient questions or concerns.
• Maintain knowledge of insurance requirements, Baptist Health South Florida pricing, financial assistance options, and revenue cycle operations.
• Provide professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Skills

Customer service

Interpersonal communication

Education

High School

Certification

GED

Training

Experience

Tools

Microsoft Office

EMR systems

Job description

Baptist Health in Miami is hiring a patient access specialist to coordinate patient flow, verify insurance, and assist with pricing while delivering compassionate service to patients and families. The role emphasizes accuracy, speed, and a friendly approach in a busy hospital setting.

Ideal candidates will complete the Patient Access training, work well in high-volume environments, and bring basic math skills. English/Spanish or Creole bilinguals are preferred.