Patient Access Specialist — Growth & Tuition Reimbursement

Baptist Health; Miami (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health and wellness resources

Tuition reimbursement

Job summary

Baptist Health is seeking a Patient Access representative in the Miami area. You will coordinate patient flow, process transactions, and respond to patient inquiries with professional, compassionate service.

Training in patient access and familiarity with insurance requirements are essential. Experience with EMR and Microsoft Office is beneficial; bilingual applicants (English/Spanish/Creole) are preferred to assist a diverse patient population.

Qualifications

• High school diploma or equivalent required
• Pass Patient Access training course
• Ability to work in a high-volume, fast-paced environment
• Detail oriented and strong customer service and communication skills
• Knowledge of medical and insurance terminology preferred
• Bilingual English, Spanish/Creole preferred

Responsibilities

• Coordinate patient flow and timely processing
• Maintain knowledge of insurance requirements and pricing
• Provide professional, compassionate service to patients and families

Skills

Customer service

Interpersonal communication

Bilingual EN/ES/Creole

Fast-paced environment

Education

High School

Cert

GED

Training

Experience

Tools

EMR systems

Microsoft Office

Job description

Baptist Health is seeking a Patient Access representative in the Miami area. You will coordinate patient flow, process transactions, and respond to patient inquiries with professional, compassionate service.

Training in patient access and familiarity with insurance requirements are essential. Experience with EMR and Microsoft Office is beneficial; bilingual applicants (English/Spanish/Creole) are preferred to assist a diverse patient population.