Patient Access Specialist - Fast-Paced Healthcare

Fox Valley Orthopedic; Geneva (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

Fox Valley Orthopedics is seeking a Patient Access Representative to be the first point of contact for patients at our Elgin and Geneva locations. The role emphasizes accurate data entry, insurance verification, appointment scheduling, and collecting upfront payments in a fast-paced setting.

The ideal candidate will have at least 2 years of healthcare-related customer service experience, a high school diploma, and proficiency with electronic medical records.

Qualifications

• 2+ years of customer service experience required.
• Healthcare experience preferred.
• Experience in a fast-paced environment preferred.

Responsibilities

• Pre-register patient charts and verify insurance.
• Check in patients and schedule appointments.
• Collect copayments and patient balances.
• Enter patient demographics into the EMR accurately.
• Provide exceptional customer service to patients and families.

Skills

Customer service

Interpersonal skills

Communication

Critical thinking

Adaptability

Team player

Education

High School diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Fox Valley Orthopedics is seeking a Patient Access Representative to be the first point of contact for patients at our Elgin and Geneva locations. The role emphasizes accurate data entry, insurance verification, appointment scheduling, and collecting upfront payments in a fast-paced setting.

The ideal candidate will have at least 2 years of healthcare-related customer service experience, a high school diploma, and proficiency with electronic medical records.