Patient Access Specialist - Scheduling & Insurance

Fox Valley Orthopedics; Elgin (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

Fox Valley Orthopedics in Illinois seeks a Patient Access Representative to be the first impression for patients. You will enter demographics, verify insurance, pre-register charts, schedule appointments, and collect upfront payments in a fast-paced setting.

Located in Elgin and Geneva, this full-time role offers a pay rate of $18 to $22.50 per hour, with evenings and Saturdays on a rotating schedule. Candidates need 2+ years in customer service and healthcare experience preferred.

Qualifications

• 2+ years of customer service experience required.
• 2+ years of healthcare experience preferred.
• Experience in fast-paced environments preferred.
• Proficient with Electronic Medical Records and common office software.

Responsibilities

• Provide exceptional customer service by placing patient needs first.
• Pre-register patient charts and verify insurance eligibility.
• Collect copayments and patient balances professionally.
• Enter patient demographics into the EMR accurately and efficiently.
• Check in patients efficiently with a personalized touch.
• Schedule appointments prioritizing patient convenience.
• Assist with directions around the campus and paperwork when needed.
• Maintain confidentiality and respect patient rights.

Skills

Customer service

Communication skills

Team player

Adaptability

Education

High School diploma or equivalent

Tools

Electronic Medical Record (EMR)

Computer software proficiency

Job description

Fox Valley Orthopedics in Illinois seeks a Patient Access Representative to be the first impression for patients. You will enter demographics, verify insurance, pre-register charts, schedule appointments, and collect upfront payments in a fast-paced setting.

Located in Elgin and Geneva, this full-time role offers a pay rate of $18 to $22.50 per hour, with evenings and Saturdays on a rotating schedule. Candidates need 2+ years in customer service and healthcare experience preferred.