Patient Access Specialist: Fast, Compassionate Check-In

R1-Rc; Jacksonville (FL); On-site; USD 45,846,528 - 60,460,108; Full time

Benefits offered by this job

Benefits package

Job summary

R1 RCM Inc. in Jacksonville, FL is seeking a Patient Access Representative to provide fast, compassionate access to care while supporting registration across multiple systems.

You will engage with patients, collect demographics, verify insurance, collect co-pays, and collaborate with care teams to maintain smooth patient flow. Training is provided, with competitive hourly pay and benefits. This frontline role offers growth in healthcare administration and revenue cycle exposure.

Qualifications

• High School Diploma or GED required.
• Exceptional customer service experience and strong communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Navigate diverse insurance plans and collect co-pays and provide cost estimates.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Jacksonville, FL is seeking a Patient Access Representative to provide fast, compassionate access to care while supporting registration across multiple systems.

You will engage with patients, collect demographics, verify insurance, collect co-pays, and collaborate with care teams to maintain smooth patient flow. Training is provided, with competitive hourly pay and benefits. This frontline role offers growth in healthcare administration and revenue cycle exposure.