Compassionate Patient Access Specialist

R1 RCM Holdco Inc.; Jacksonville (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Jacksonville, FL is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care and accurate registration.

You will greet patients, gather demographic and insurance information, collect co-pays, provide cost estimates, and coordinate with nurses and care teams to maintain smooth patient flow. Training is provided, and this role offers a launching pad for a rewarding healthcare career within a supportive team

Qualifications

• High School Diploma or GED required.
• Background check, drug test, and vaccination requirements.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration to enable timely access to care.
• Build trust and support for patients who are ill or anxious.
• Enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Training provided; this role is a launchpad for a healthcare career.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Phone handling

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Jacksonville, FL is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care and accurate registration.

You will greet patients, gather demographic and insurance information, collect co-pays, provide cost estimates, and coordinate with nurses and care teams to maintain smooth patient flow. Training is provided, and this role offers a launching pad for a rewarding healthcare career within a supportive team