Patient Access Specialist - Evenings & Nights

Sentara Healthcare Inc; Virginia, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sentara Northern Virginia Medical Center is hiring Patient Access Representatives. Full Time Evenings & Nights available.

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service. The role includes scanning insurance cards, IDs, Living Wills and POAs and entering demographic and insurance

Qualifications

• High School Diploma or Equivalent (Required)
• Associate's or Bachelor's degree can be considered in lieu of two years of experience
• Knowledge of third party payers, ICD-9/ CPT coding and medical terminology (Preferred)
• Customer Service OR Data Entry - 2 years (Required)
• Interpersonal skills
• Proper grammar, spelling and punctuation

Responsibilities

• Register patients and verify patient identity, selecting the correct patient record.
• Review schedules and physician orders to register the patient for the appropriate service.
• Scan important documents such as insurance cards, IDs, Living Wills, and POAs and verify/enter demographic and insurance information in the EHR.
• Explain and complete regulatory and compliance documents and adhere to privacy standards.
• Explain and collect co-payments, deposits, and outstanding balances; perform transactions securely.
• Greet patients and families, answer questions, and guide to the correct service area.
• May perform scheduling, pre-admission and discharge duties and provide updates to families in waiting rooms.

Job description

Sentara Northern Virginia Medical Center is hiring Patient Access Representatives. Full Time Evenings & Nights available.

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service. The role includes scanning insurance cards, IDs, Living Wills and POAs and entering demographic and insurance