Patient Access Specialist - Evening Shift

sentara; Norfolk (VA); On-site; USD 2,788,000 - 4,167,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)/403(b) with employer match

Paid time off

Job summary

Sentara Leigh Hospital in Norfolk, VA seeks a Patient Access Representative for the 2nd shift. You will register patients, verify demographic and insurance details, collect co-pays, and ensure accurate entry into the electronic health record.

You may also assist with scheduling and discharge tasks as needed. The role emphasizes excellent customer service, privacy compliance, and effective communication with patients and families.

Qualifications

• 2 years of Customer Service and/or Data Entry experience.
• Associate or bachelor's degree in lieu of two years of experience.

Responsibilities

• Register patients by verifying identity and selecting correct record.
• Explain and collect co-pays and balances; assist with scheduling and pre-admission tasks.

Skills

Customer Service

Data Entry

Patient Registration

Scheduling

Education

HS Diploma or GED

Associate or Bachelor's degree in lieu of experience

Tools

Keyboarding

Job description

Sentara Leigh Hospital in Norfolk, VA seeks a Patient Access Representative for the 2nd shift. You will register patients, verify demographic and insurance details, collect co-pays, and ensure accurate entry into the electronic health record.

You may also assist with scheduling and discharge tasks as needed. The role emphasizes excellent customer service, privacy compliance, and effective communication with patients and families.