Patient Access Specialist | EMR & Insurance Concierge

FMOL Health; Baton Rouge (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

FMOL Health in Baton Rouge, LA is hiring a Patient Registrar to register patients in the EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. This role works under close supervision and relies on established guidelines to complete tasks.

The ideal candidate has at least 6 months of front desk or customer service experience, a high school diploma or equivalent, and strong computer literacy with Epic proficiency during training.

Qualifications

• 6 months experience in customer service/front desk role or completion of a front office/medical office program.
• Bachelor's degree may substitute for experience.
• High school diploma or equivalent required.

Responsibilities

• Register patients accurately in EMR and verify insurance.
• Explain billing procedures and anticipated charges to patients.
• Monitor accounts and arrange payment plans.
• Assist patients with access to government and community resources.
• Coordinate referrals with physicians and payor requirements.
• Maintain patient records and ensure accurate data entry.
• Provide excellent customer service and maintain a best-in-class patient experience.

Skills

Customer service

Front desk

Multi-tasking

Critical thinking

Computer literacy

Education

High School Diploma or Equivalent

Tools

Epic

Job description

FMOL Health in Baton Rouge, LA is hiring a Patient Registrar to register patients in the EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. This role works under close supervision and relies on established guidelines to complete tasks.

The ideal candidate has at least 6 months of front desk or customer service experience, a high school diploma or equivalent, and strong computer literacy with Epic proficiency during training.