Patient Access Specialist: Elevate the Patient Experience

Women's Care; Town of Florida (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Paid time off

Paid holidays

401k plan

Job summary

Women’s Care is hiring a Patient Access Representative to greet patients, collect demographics, verify insurance, and assist with billing questions. The role requires handling a high volume of calls and emails while maintaining HIPAA compliance.

You will schedule appointments, enter information into the EMR, and support the front desk operations. Ideal candidates have a high school diploma, exceptional customer service experience, strong organizational skills, and a friendly, professional

Qualifications

• Must have exceptional customer service experience and a true desire to help others while providing a positive patient experience.
• Strong organizational skills required.
• Must present warm, welcoming, and professional demeanor.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Collect demographics and verify insurance information.
• Process payments and assist with billing questions.
• Scan insurance cards and IDs into the EMR system.
• Schedule and reschedule appointments; confirm upcoming visits.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Punctual

Education

High school diploma

Tools

eCW (eClinicalWorks)

Microsoft Office

EMR system

Job description

Women’s Care is hiring a Patient Access Representative to greet patients, collect demographics, verify insurance, and assist with billing questions. The role requires handling a high volume of calls and emails while maintaining HIPAA compliance.

You will schedule appointments, enter information into the EMR, and support the front desk operations. Ideal candidates have a high school diploma, exceptional customer service experience, strong organizational skills, and a friendly, professional