Patient Access Specialist: Elevate Patient Experience

University Hospitals Pain Management; Bainbridge Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

University Hospitals Pain Management is seeking a Patient Access Representative to be the first point of contact for patients and families. You will help verify demographics, insurance, and payments, and support scheduling and registration processes to streamline patient flow.

The role emphasizes high-quality patient service, accurate data entry, and collaboration with the care team to support revenue cycle and patient experience.

Qualifications

• Experience with patient registration and insurance verification.
• Familiarity with EPIC or similar EMR systems.
• Excellent communication and problem-solving skills.

Responsibilities

• Check patients in and out for visits and schedule appointments.
• Answer phones and respond to patient inquiries.
• Assist patients with enrolling and using MyChart.
• Enter and validate patient demographics, insurance, and payment details.

Tools

EPIC

Job description

University Hospitals Pain Management is seeking a Patient Access Representative to be the first point of contact for patients and families. You will help verify demographics, insurance, and payments, and support scheduling and registration processes to streamline patient flow.

The role emphasizes high-quality patient service, accurate data entry, and collaboration with the care team to support revenue cycle and patient experience.