Patient Access & Experience Specialist

University Hospitals Pain Management; Rocky River (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

University Hospitals Pain Management in Ohio is seeking a Patient Access Representative to be the first point of contact for patients and families. You will verify demographic, insurance, and payment information, assist with MyChart enrollment, and help coordinate scheduling to keep appointments on track.

Responsibilities include checking patients in/out, answering phones, processing payments, handling EPIC workqueues, and communicating with care teams.

Job description

University Hospitals Pain Management in Ohio is seeking a Patient Access Representative to be the first point of contact for patients and families. You will verify demographic, insurance, and payment information, assist with MyChart enrollment, and help coordinate scheduling to keep appointments on track.

Responsibilities include checking patients in/out, answering phones, processing payments, handling EPIC workqueues, and communicating with care teams.