Patient Access Specialist — ED Registration

ccf; Tallmadge (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Cleveland Clinic Health System in Tallmadge is seeking a Patient Access Representative for the Emergency Department. You will assist patients with registration, insurance eligibility, and co-payments, and support self-screening and scheduling services.

You will participate in a 2-week EPIC training on-site at Stow Health and Wellness Center before starting on your assigned schedule. This role provides a foundation to advance within the Cleveland Clinic Health System.

Qualifications

• High school diploma or GED and two years of experience in a customer facing role OR an Associate’s Degree and one year of experience OR a Bachelor’s Degree.
• Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year.
• Basic PC software application knowledge and ability to use multiple data systems

Responsibilities

• Perform registration and obtain information about demographics, insurance, medical and financial.
• Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register.
• Function as a Super User and act as a resource for training of new caregivers.
• Provide registration and cash collection access in Epic

Skills

Customer service

Medical terminology

PC software

Education

High school diploma or GED

Associate’s Degree

Bachelor’s Degree

Job description

Cleveland Clinic Health System in Tallmadge is seeking a Patient Access Representative for the Emergency Department. You will assist patients with registration, insurance eligibility, and co-payments, and support self-screening and scheduling services.

You will participate in a 2-week EPIC training on-site at Stow Health and Wellness Center before starting on your assigned schedule. This role provides a foundation to advance within the Cleveland Clinic Health System.