Patient Access Specialist: Day Shift, Training & Growth

University of Virginia; Charlottesville (VA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Epic training

Shadowing program

Career advancement

Job summary

UVA Health in Charlottesville, VA is seeking a Patient Access Specialist to provide registration, insurance verification, and access services in a fast-paced outpatient setting. You will greet patients, collect information, and help navigate financial assistance resources.

This full-time role offers comprehensive Epic training, a supportive team, and opportunities for career advancement within UVA Health. A positive customer service approach and attention to detail are essential.

Qualifications

• High School Graduate or equivalent; customer service experience preferred.
• Experience in registration, insurance verification, or billing is a plus.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Greet patients and complete registration and check-in.
• Verify demographics, insurance coverage, and documents.
• Assist patients with financial assistance resources.
• Support scheduling and walk-in lab/imaging services.
• Communicate with departments and adapt to changes.

Skills

Customer service

Registration

Insurance verification

Communication

Education

High school diploma or equivalent

Job description

UVA Health in Charlottesville, VA is seeking a Patient Access Specialist to provide registration, insurance verification, and access services in a fast-paced outpatient setting. You will greet patients, collect information, and help navigate financial assistance resources.

This full-time role offers comprehensive Epic training, a supportive team, and opportunities for career advancement within UVA Health. A positive customer service approach and attention to detail are essential.