Patient Access Specialist – Day Shift

Inova Health System; Lorton (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Job summary

Inova Lorton - Cardiology is seeking a dedicated Patient Access Specialist to join our team. This full-time, day-shift position (Monday–Friday, 8:00 am–5:00 pm) offers the opportunity to impact patient access and registration processes within a leading nonprofit health system in Northern Virginia.

You will engage in intake, registration, scheduling, financial counseling, and HIPAA‑compliant patient data handling as part of a collaborative cardiology team.

Qualifications

• High School Diploma or GED required.
• 1 year of patient access experience preferred.

Responsibilities

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.

Skills

Patient access

Documentation

Communication

Teamwork

Education

High School Diploma or GED

Job description

Inova Lorton - Cardiology is seeking a dedicated Patient Access Specialist to join our team. This full-time, day-shift position (Monday–Friday, 8:00 am–5:00 pm) offers the opportunity to impact patient access and registration processes within a leading nonprofit health system in Northern Virginia.

You will engage in intake, registration, scheduling, financial counseling, and HIPAA‑compliant patient data handling as part of a collaborative cardiology team.