Patient Access Specialist Cardiac Diagnostics

Inova Health; Fairfax (VA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Retirement: company matches first 5%

Education assistance: up to 5250 USD/€

Student loan assistance: up to 10000

Zusammenfassung

Inova Cardiac Diagnostics - Fairfax is seeking a dedicated Patient Access Specialist to join the team. This full-time role runs Monday-Friday, 8:30am-5:00pm, and involves admitting/scheduling patients, performing insurance verifications, and providing financial counseling as part of Inova Health System's Service Excellence standards.

The position participates in intake, registration, and documentation, with a focus on accurate records and excellent patient service.

Qualifikationen

• Education: High School or GED.
• Experience: 1 year of patient access experience.

Aufgaben

• Admits patients, registers them, and verifies documentation.
• Prepares schedules and manages multiple systems.
• Coordinates case management tasks and referrals.
• Provides financial counseling and assesses coverage.
• Addresses patient inquiries and follows up on issues.

Kenntnisse

Patient access

Insurance verification

Financial counseling

Ausbildung

High School or GED

Jobbeschreibung

Inova Cardiac Diagnostics - Fairfax is looking for a dedicated Patient Access Specialist to join the team. This position is full-time, Monday-Friday, scheduled hours 8:30am-5:00pm. As a Patient Access Specialist, you will adhere to Inova Health System's \"Service Excellence\" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits

• Committed to Team Member Health : offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement : Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support : offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Patient Access Specialist Job Responsibilities

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Can include other duties as assigned.

Minimum Qualifications

• Education: High School or GED
• Experience: 1 year of patient access experience