Patient Access & Care Coordination Specialist

Inova Health; Fairfax (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement match (5%)

Education assistance (up to $5,250/yr)

Student loan assistance (up to $10,000

Mental health support (25 sessions)

Paid time off & parental leave

Job summary

Inova Fairfax - Cardiology is seeking a dedicated Patient Access Specialist for a full-time, day-shift role (Mon-Fri, 8:00am-5:00pm). The position involves patient intake, registration, scheduling, financial counseling, and coordination across multiple departments to ensure smooth patient flow.

Qualifications include a high school diploma or GED and at least 1 year of patient access experience. Inova offers strong benefits and opportunities in a nationally recognized healthcare system.

Qualifications

• High School Diploma or GED required.
• 1 year of patient access experience required.

Responsibilities

• Process patient intake, registration, and documentation; resolve errors and validate/index documents.
• Prepare schedules, track records, and navigate multiple systems efficiently.
• Coordinate documentation and follow up on case-related tasks.
• Assess coverage and initiate financial assistance.
• Apply payer-specific rules, resolve issues, and identify contract limitations.
• Resolve moderate patient concerns and track follow-ups.
• Educate patients and report kiosk usage trends.
• Coordinate with departments, tailor messaging, and support patients.
• Validate insurance and track referral status.
• Schedule specialty visits and coordinate preparation.
• Coordinate transport for special needs.
• Resolve minor chart issues and assist with ROI in HIM coordination.
• Provide documentation to utilization review (UR) teams and ensure HIPAA/OSHA compliance.
• May perform additional duties as assigned.

Education

High School Diploma or GED

Job description

Inova Fairfax - Cardiology is seeking a dedicated Patient Access Specialist for a full-time, day-shift role (Mon-Fri, 8:00am-5:00pm). The position involves patient intake, registration, scheduling, financial counseling, and coordination across multiple departments to ensure smooth patient flow.

Qualifications include a high school diploma or GED and at least 1 year of patient access experience. Inova offers strong benefits and opportunities in a nationally recognized healthcare system.