Patient Access Specialist - Cardiology

Inova Health; Fairfax (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement match (5%)

Education assistance (up to $5,250/yr)

Student loan assistance (up to $10,000

Mental health support (25 sessions)

Paid time off & parental leave

Job summary

Inova Fairfax - Cardiology is seeking a dedicated Patient Access Specialist for a full-time, day-shift role (Mon-Fri, 8:00am-5:00pm). The position involves patient intake, registration, scheduling, financial counseling, and coordination across multiple departments to ensure smooth patient flow.

Qualifications include a high school diploma or GED and at least 1 year of patient access experience. Inova offers strong benefits and opportunities in a nationally recognized healthcare system.

Qualifications

• High School Diploma or GED required.
• 1 year of patient access experience required.

Responsibilities

• Process patient intake, registration, and documentation; resolve errors and validate/index documents.
• Prepare schedules, track records, and navigate multiple systems efficiently.
• Coordinate documentation and follow up on case-related tasks.
• Assess coverage and initiate financial assistance.
• Apply payer-specific rules, resolve issues, and identify contract limitations.
• Resolve moderate patient concerns and track follow-ups.
• Educate patients and report kiosk usage trends.
• Coordinate with departments, tailor messaging, and support patients.
• Validate insurance and track referral status.
• Schedule specialty visits and coordinate preparation.
• Coordinate transport for special needs.
• Resolve minor chart issues and assist with ROI in HIM coordination.
• Provide documentation to utilization review (UR) teams and ensure HIPAA/OSHA compliance.
• May perform additional duties as assigned.

Education

High School Diploma or GED

Job description

Inova Fairfax - Cardiology looking for a dedicated Patient Access Specialist to join our team. This role will be full-time day shift: Monday- Friday, 8:00am-5:00pm.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.

Patient Access Specialist Job Responsibilities:

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
• May perform additional duties as assigned.

Minimum Qualifications:

• Education: High School Diploma or GED
• Experience : 1 year of patient access experience